DIALOG STATUS
@if($conversation->dialogStatus)
{{ $conversation->dialogStatus->name }}
@else
No status
@endif
Customer
Name: {{ $conversation->customer_name ?? 'N/A' }}
Username: {{ $conversation->customer_username ?? 'N/A' }}
ID: {{ $conversation->external_id }}
Channel
{{ $conversation->messenger->name }}
{{ ucfirst($conversation->messenger->type) }}
@if($conversation->assignedUser)
Assigned To
{{ $conversation->assignedUser->name }}
@endif
@if($conversation->group)
Group
{{ $conversation->group->name }}
@endif
Timeline
Created: {{ $conversation->created_at->format('M d, Y H:i') }}
Last message: {{ $conversation->last_message_at ? $conversation->last_message_at->format('M d, Y H:i') : 'N/A' }}